Senior Consultant - Experience Designer
If your client gave you free-range to pick your tech stack, what would you do with it? What would you do if you had a new challenge every day? How would you feel if you could impact people's lives through tech?
Established over 20 years ago, we are a growing Melbourne-based Software Consultancy with a core focus of delivering business-critical digital products to our clients. Our teams work alongside our customers to dissect their complex problems and convert them into value-driven solutions, combining innovative principles in development, design, analysis and quality automation. We utilise Design Thinking and Agile practices to rapidly create customer and business first software, testing and embracing new technologies and trends along the way.
Key responsibilities
Our Senior Consultant become trusted advisors to our clients, working alongside other client stakeholders to ensure delivery and technical excellence. As a Fabric Senior Consultant, you will lead by example and work hands-on alongside your teammates on delivery - as well as providing high-level guidance and advice to our customers.
Lead the Design team’s process and decision making including planning, prioritising, and scheduling in a project or initiative.
Lead and facilitate workshop sessions leveraging research and design thinking with multiple stakeholders.
Balance our client’s business goals with customer needs and pains, market fit and technical feasibility.
Translate customer insights into concepts, personas, user journeys, storyboards, system maps, user flows, wireframes and prototypes.
Run ethnographic and user research, locally and remotely.
Incorporate user research to iterate both concepts and existing products.
Introduce trends and explore solutions across a variety of emerging technologies like AI, Machine Learning and IoT.
Collaborate effectively with multi-disciplinary teams including Business Analysts, Product Owners, Engineers and Corporate Executives.
Articulate a product’s vision, strategy and communicate design rationales to clients and team members.
Collaborating with engineers to ensure designs feasibility and meeting the user requirements once delivered.
Contribute to the team through knowledge sharing and mentoring other designers.
Being an ambassador for Fabric, promoting our values and the practices we use to make sure we build the software right.
Develop and deliver high-impact presentations to senior stakeholders and cross-functional teams, effectively communicating complex insights and strategic recommendation to drive decision-making.
Participate in interviewing and recruitment based on business needs.
Generate thought leadership content relevant to your role to support our marketing department in social media activities and meetups.
Your key benefits of being a part of the Fabric team:
A variety of business domains to dive into including retail, finance, construction and logistics.
Creating innovative custom products to solve complex problems that existing solutions just can’t.
Collaborating with a team of top notch professionals who are obsessed with value, latest tech and the right way to build a digital product.
Ability to switch projects every 6-12 months to keep you challenged, excited and growing.
Strong support network from the delivery community of practice, leadership and our tech teams to help you address any client challenges you may face.
Very diverse and inclusive environment where people value feedback, connections and collaboration in a workspace.
Great office in CBD with all the amenities (yet you’re welcome to work remotely on most days!), fun team events, lunches and celebrations.
Equal Opportunity & Inclusion
We are committed to providing a workplace that is fair, inclusive, and respectful. Employment decisions are made based on merit, qualifications, and business needs, without discrimination on the basis of gender, age, race, ethnicity, nationality, religion, disability, sexual orientation, gender identity, marital or family status, or any other status protected under applicable local laws. We support reasonable workplace accommodations and encourage applicants from diverse backgrounds to apply.
- Department
- Design & Experience
- Role
- Senior Consultant
- Locations
- Melbourne
- Remote status
- Hybrid
- Employment type
- Full-time
- Employment category
- Permanent Employee
- Days of working from office
- 3
About Fabric Group
We bring together great talent and the best technology to unleash the full potential of our staff, customers and partners. Founded over 20 years ago, Fabric has become the only software consultancy that focuses on value. We're a diverse and inclusive company that encourages passion, courage and innovation in all that we do.